American Conservation Experience - EPIC & CORPS
  • US Fish and Wildlife Service
  • MT, USA
  • Internship
  • EPIC

Summary:  American Conservation Experience, a nationwide Non-Profit Conservation Corps based in Flagstaff, AZ and Salt Lake City, UT, in partnership with the U.S. Fish and Wildlife Service, is seeking 1 Visitor Services Intern to dedicate 52 weeks or more in support of the National Bison Range, located in Montana. The purpose of the internship is to serve as a Visitor Services Specialist and work with other Refuge staff in providing quality wildlife-dependent recreational opportunities for the public. This position will be responsible for overseeing day-to-day operations of the refuge visitor center and recreational fee program; coordinating the refuge's volunteer program; assisting with development of interpretive and educational materials; as well as scheduling, participating in and/or coordinating special events, outreach programs and educational activities.

Start Date:  May 2019 (early to mid)

End Date:      52 weeks from start date

* A 52 week commitment is required *  

Location:  National Bison Range,

Project Partner Website:  For more information please visit the National Bison Range website:

For more information about ACE, please visit:

Compensation:  The ACE intern will receive a living allowance of $700/ week for food and incidental expenses, paid bi-weekly.

PLC Competitive Hiring Authority: This position is authorized by the Public Land Corps (PLC) Act of 1993 and expanded by the Public Lands Service Corps Act of 2013. Interns who meet basic requirements during their term of service may be eligible to receive their Noncompetitive Hiring Eligibility Certificate to be used when applying to future federal jobs. Requirements are: (1) Intern must be between the ages of 18 to 30 and (2) Intern must complete at least 640 hours on a federally approved PLC Project. More information can be provided upon request. 

Position Description: 

Visitor Services Intern will manage the visitor services and work with other refuge staff to provide quality wildlife-dependent recreational opportunities for the public. This position will be responsible for overseeing day-to-day operations of the refuge visitor center and recreational fee program; coordinating a volunteer program; assisting with development of interpretive and educational materials; as well as scheduling, participating in and/or coordinating special events, outreach programs and educational activities.

Examples of typical but not all inclusive duties include:

  • Oversees staffing of information desk in visitor center, provides interpretive and orientation information to the public, and serves as roving interpreter on trails and in visitor use areas.
  • Fee collection: Provides reports for passes sold and monies received from sales of recreation user and entrance fees.
  • Prepares schedules for staffing, cleaning, and routine maintenance.
  • Develops and presents a variety of interpretive programs including orientation talks, conducted walks, and demonstrations to a general public or school group.
  • Drafts and or prepares a variety of interpretive materials, such as brochures, guidebooks, handouts, and exhibits.
  • Inventories and maintains stock of environmental education materials, equipment and supplies for visitor center operations (fees payment envelopes, brochures, passes) and custodial supplies for visitor services program.
  • Monitors visitor facilities for safety, cleanliness, and accessibility and identifies and reports obvious maintenance, health, safety, and accessibility deficiencies. Within capabilities, performs routine maintenance on visitor service facilities.  Assists with planning and design of visitor service facilities.
  • Assists with issuing and monitoring the use of general special use permits for wildlife dependent recreation activities that are outside the scope of the general regulations or other special events and activities that have been found to be appropriate and compatible with the Refuge purposes.
  • Acts as liaison with Confederated Kootenai Salish Tribes, community organizations, friends groups, and other interest groups in order to: (a) provide orientation to refuge programs and services; (b) stimulate interest in such programs and services; and (c) discover ways to facilitate visitation to and use of the refuge's recreational and educational facilities. Coordinates group visits with operational personnel and communicates schedules, logistical support requirements, and other pertinent data. 
  • Suggests new topics, revisions, and other changes or improvements in the overall interpretive program; participates in development of program plans that include program content, emphasis, and methods. Develops interpretive materials such as pamphlets, exhibits, and signs. Recommends location and layout of new exhibits.  Is responsible for onsite interpretive service, including development of daily work schedules that include tours of duty and location of assignments for the supervisor's approval.  Audits and coaches other visitor services staff in the interpretive program.
  • Assists with the management of hunting and fishing programs and other wildlife dependent activities, such as wildlife observation and photography. Also assists with secondary used supporting compatible recreation and providing visitors with first-hand experiences in activities involving wildlife management and refuge practices.  Provides orientation, interpretive, and regulatory information that relates to site specific regulations, hunting and fishing programs, and other visitor activities.
  • Assists with the implementation of a comprehensive public outreach program through written and oral communication.Drafts and prepares a variety of written materials including news releases, articles, correspondence and event flyers to increase understanding of the Service mission, a special event, or related issues.  Speaks to groups to explain the Service's and Refuge's programs and policies.  Responds to routine media requests for information.
  • Administers basic first aid when necessary.
  • May operate passenger vehicles and light trucks, off-road vehicles such as all-terrain vehicles and snow machines, and small watercraft.

Qualifications:  Applicants must have a minimum of an undergraduate degree in Outdoor Recreation Planning, Outdoor Education, Wildlife Resource Management, Natural Resource Management, or other related discipline appropriate to the position. A combination of relevant education and appropriate experience is also acceptable. Resumes must contain enough information to show that the applicant meets the experience as defined in the position description.  We are looking for determined, strong, and developing natural resource managers who are looking for experience working with land management agencies. Also, please attach a transcript to your application.   


  • Must be a US Citizen and Permanent Resident
  • Must be between the ages of 18 to 35
  • At least 21 years of age (as required to operate ACE or Agency vehicle)
  • Must be open to varying and flexible schedules
  • Must be able and willing to serve outdoors in varying weather conditions and participate in often strenuous physical labor
  • Must be physically fit and have the ability to lift/carry up to 40-lbs
  • Must have a valid driver's license and provide documentation of a clean driving record
  • Must take all measures possible to ensure the safety of yourself and others and understand all safety precautions involved
  • Ability and willingness to undergo a federal criminal background check is required
  • Proficiency in English is required 

The interns must be willing to represent ACE and the partner organization in a professional, positive, and enthusiastic manner.  Drug users should not consider applying, as ACE reserves the right to require drug testing

To Apply: Please submit a thoughtful resume and cover letter along with three professional references using the APPLY NOW section located on the upper right hand corner of the position listing on the ACE website:

NOTE: Early consideration will be given as applications are received. This posting may close at any time. If you have any questions regarding this position, please feel free to contact ACE USFWS Recruitment and Member Manager, Melissa Early, or 801.573.8984

American Conservation Experience - EPIC & CORPS
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